Covid-19

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Stay Covid safe

Drop Off and Collect 5th – 24th April

The Scottish Government are allowing ‘Click and Collect’, but we like to call it ‘Drop Off and Collect’.

Unfortunately we’re not able to welcome you in to the store right now, so If you are looking to have framing done while we are unable to open, you can:
call us on 01698 281180
contact us through our website

You can arrange to drop off your artwork, or items with us at the door on Mondays, Tuesdays, Thursdays or Saturdays, between 10am and 4pm at our Hamilton branch.

We will then arrange the best way to go over design choices with you virtually.
If you prefer to wait, we look forward to welcoming you back in to the stores on the 26th of April.

Once again, thank you for your loyalty and support during this unprecedented time.

Covid-19 safety measures:

We have carried out a Risk Assessment, and have implemented procedures which allow us to trade safely, and which also ensure that we’re following Government advice on social distancing and maintaining hygiene levels. Some of the front of house steps we are taking to look after you, and us, include:

In the Hamilton branch, a maximum of four visitors are allowed in to the retail area at any one time. In the Larkhall branch, a maximum of two visitors will be allowed.

It’s now compulsory to wear a face covering while visiting us. If you don’t have one, we’ll give you one for free.

Our entry door will be locked, and a ‘knock and wait’ sign is displayed.

If there is another visitor instore when you arrive, we will direct you to a safely distanced waiting area. There is a clearly defined staff only area which no-one apart from staff should enter.

Door handles and touch plates are cleaned after we enter the premises in the morning, and then again after any visitor leaves the premises.

Our card terminal is cleaned prior to every customer using it.  We are happy to accept ApplePay or any other form of contactless payment, including bank transfer.

We will wash or sanitise our hands before and after handling any work.

Hand sanitisation cream is available for you to use if necessary.

Before browsing prints (available in Hamilton branch only), please ask for hand sanitiser.

We will constantly review our procedures, and will always follow the latest Government advice in order to provide you with a safe experience while you are with us.

Thank you for helping to do your bit.

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